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Credit report showing false arrangement to pay

Hey guys,

I would firstly like to apologise if this has been asked before or if I have posted this in the wrong section.

Today I checked my credit report out of curiosity however I noticed that one of my credit cards is showing as "Arrangement to Pay" 6 months ago. The thing is I've only just started using this card so this makes no sense! There's also a couple of "Settled" notes on there but I'm assuming that's not bad?

Anyway I've contacted Equifax about this and I will pop into my bank tomorrow to see why this was the case. I've also noticed that its showing that I'm not on the electoral register despite voting last year!...

I would be grateful if you guys could answer the following for me:

1. Should I be worried about this Arrangement to Pay?
2. What is the chance of this being removed from my report and will I need to contact all credit agencies?
3. What would be the most likely reason that I'm not showing as being on the electoral register?

Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't bother going into branch they will not know about your credit card - you need to speak directly to the bank's card services department, the contact details should be on their website or paper statement if you receive one.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    KylePx wrote: »
    3. What would be the most likely reason that I'm not showing as being on the electoral register?

    The slightest difference in name/address data could be the cause. Have you asked Equifax?
  • KylePx
    KylePx Posts: 2 Newbie
    edited 10 May 2013 at 11:15AM
    innovate wrote: »
    The slightest difference in name/address data could be the cause. Have you asked Equifax?

    Will phone them up shortly :) hopefully that's the case

    UPDATE: Yeah that seemed to have been the case. My university registered me at my old halls address and as for the Arrangement to Pay HSBC informed me that I have not missed any payments so I need to open a dispute with Equifax
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