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lloyds tsb ppi guesture of goodwill

ttiger1
ttiger1 Posts: 10 Forumite
in Reclaim PPI & other insurance
lloyds tsb rejected our complaint about ppi. so we went to fso we have now been told that lloyds will offer us a goodwill payment. we are still waiting for lloyds to send us an offer this is after nearly 2 months is this normal or should we get back to the fso to speed it up.

thanks

Comments

  • dunstonh
    dunstonh Posts: 121,352 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The FOS give the firm a chance to pay up without the FOS fee being levied. Banks tend to cave in with a goodwill gesture on cases where the payout is not particulary high and they feel they may not have a strong case.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,589 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You'll be waiting about 12 weeks.
    Non me fac calcitrare tuum culi
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