Ahh!

AdamKels

Im getting sick and tired of insurance companies.
I have had no correspondence from my insurer (elephant). No email, no letter or text or phone call. I didn't even know they had deducted money from my account, because it was from a credit-card i no longer have but didn't cancel the account because i am a moron.

Anyway, they have renewed my policy, and I don't even need it. I am moving to America in 2 months so a 12 month policy is unnecessary. I just spent the best part of a year paying off my debts and now they've dropped a cool thousand into my credit card and i am unbelievably frustrated.

I can't call because everyone in the country is slacking off, being a bank holiday. I will call in the morning.

Will they refund me my money, or will they most likely charge me for cancelling a policy, even though i received nothing from them? It seems ridiculous to me that they can just drop debt on you without even emailing or writing to you. It's f**king pathetic actually. Where do i stand?

Thanks

Adam

dacouch

Do you still have the vehicle?

If so did you arrange cover with another company?

AdamKels

I did, and i know what you're going to say. Why didn't i cancel my cover with elephant?

Answer: I am a dumbass, i completely forgot (due to the fact i received no email/letter) that the policy would just roll on. Plus, i haven't noticed because it didn't show on my statement.

rs65

Well, ask them to cancel and give them evidence of your new cover.

Has your new insurer asked for proof of NCB?

AdamKels

Yes, which is how i found out i still have cover.

I am assuming they will charge me for the days that the cover has been active, and a charge for cancelling?

thanks.