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royal mail compensation claim

If an item cost you less than £3 to acquire, will royal mail still give you 6 first class stamps if you need to claim compensation for loss?

Is it necessary to provide evidence of the item's value if you'd rather get the stamps instead of a cheque for £1? What if it didn't cost you anything to acquire the item?

If the item doesn't qualify for compensation, will they still give you 6 stamps if it is lost (e.g. jewellery, gift cards) and how would you indicate that on the form?

Lastly, why do they really need to know an item was sold on ebay (and not amazon for example)?

Thanks.

Comments

  • campdave
    campdave Posts: 2,198 Forumite
    My items cost pennies to produce, but I still get the books of stamps when claiing for lost items.
  • ballisticbrian
    ballisticbrian Posts: 4,005 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    why do they really need to know an item was sold on ebay (and not amazon for example)?

    I haven't seen that - is it on the form then?
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • Well, the form says
    In addition to the above, eBay claims must be accompanied by the item sale page and Paypal or bank/credit card statement
    eBay item number (please provide this in section 7)

    but I don't see how that affects the claim...
This discussion has been closed.
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