PC not reading memory stick

GT60

Hi I have a sandisk cruzer edge memory stick and is full of music that I put on it several months ago and works fine in the record player sorry HI fI
But the pc will not read it I put the stick into the pc and I get the noise that the pc makes when you plug something in but that's it nothing else.
Except when I right click on the removable disk section where the stick is and open devices and hardware folder it shows the cruzer stick there and claims to be empty.
All my other sticks work fine
Help please

Freebyman

Try looking at this thread, but to be honest I had one and it completely died on me as well.

http://kb.sandisk.com/app/answers/detail/a_id/10/~/cruzer-flash-drive-not-detected-by-windows-pc

macman

Tried it in another device or another USB port?

GT60

macman wrote: »

Tried it in another device or another USB port?

Yes to all

GT60

Just got it to work by unplugging all my usb's and then pluging my stick in.
Last time I buy a Sandisc I will stick to Kingston
Thanks

Sorry it has now stopped working again.
e mail to sandisc sent

GT60

Sent this to sandisc lets see what they come back with::mad:

Hi I have yoursandisk cruzer edge memory stick and is full of music that I put on it severalmonths ago and works fine in the HI fI

But the pc will not read it I put the stickinto the pc and I get the noise that the pc makes when you plug something inbut that's it nothing else.

I have triedit in every usb port and even unplugged all my usb device’s and just had thecruzer plugged in but no joy.

Except when I right click on the removabledisk section where the stick is and open devices and hardware folder it showsthe cruzer stick there and claims to be empty.

I have triedall your suggestions and it did get recognised ONCE but now it does not recogniseit again now at a lost on what to do

There is NOerror messages when I plug it in

http://kb.sandisk.com/app/answers/detail/a_id/10/~/cruzer-flash-drive-not-detected-by-windows-pc

All my otherKingston memory stick’s work fine

Thanks

GT60

Update
reply from sandisc
We have seen some issues with applications formobile devices such as Samsung KIES, HTC Sync and such that prevent the USBflash drives being recognized correctly. You may need to turn the applicationoff for the USB drive to be recognized by your PC. Should this not resolve theissue you might need to close the background process of the application oruninstall the application for the drive to be recognized.

I dont know how to turn off kies or close the process. so I deleted Kies
I then connected the stick and it worked
I then reinstalled Kies and retested and up to now everything if fine.:)