HP 3050 Printer wireless problem.

rose28454

I bought a new HP 3050 Printer last year and set it up to print wirelessly from my laptop, hp touchpad and phone. It worked on the laptop and touchpad but not my phone. However last June i changed my internet to Sky from BT and it no longer works on any of my appliances.
Have tried all morning to sort it to no avail. I managed to get into my Router and it shows the previous laptop and my phone as devices and 2 other unknowns?
Any idea where i can look for advice on this?

grumpycrab

Have you tried the (normally useful) HP Print and Scan doctor?

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=uk&lc=en&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/&softwareitem=mp-114642-1
(brown/orange? Download button is at the top of the screen)

G_M

I've had endless, repeated issues with my 3050. Don't buy one!

the laptop just decides for no reason to stop recognising it.

De-install all software, re-install, re-configure. You have to start again from scratch. Sometimes works.... sometimes doesn't.

(cartridges cost an arm & a leg too!)

alanwsg

Does your 3050 get a static IP address from your router?
Otherwise each time it re-connects to the router, it might get allocated a different address and your laptop won't be able to find it anymore.

There's a utility that gets installed with the drivers (HP Deskjet 3050a -> Update IP address on my PC) which should scan your local network for the printer and "find it" again, but it's better to configure the router to give the printer a static IP address.