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Which banks do/don't use card readers

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  • rb10
    rb10 Posts: 6,334 Forumite
    With nationwide I have to use the reader to log in and do payments, so I would have to keep the reader with me at all times?!

    No - with Nationwide you do not have to use it to log in.

    They only require it for some (not all) payments.
  • Mulligan1
    Mulligan1 Posts: 141 Forumite
    innovate wrote: »
    I had a few Nationwide current accounts for a few years now, and ever since they introduced the card reader, I had to only use it randomly. You can log in w/o the card reader anytime you like, but they will randomly ask for it when you set up new payees and/or pay bills. Last couple of times when I set up new payees and paid bills, I haven't been asked for the card reader. I fully expect though that I will have to use it again sometime soon, when their randomiser feels like picking me.

    Lloyds, BoS, Santander, First Direct never want any card reader. Some of them do send you codes to your mobile number, however, and you can only complete the payment when you enter the code they texted you.

    HSBC are in a league of their own with an immensely annoying gadget that you need to log in. I can just about cope with it because all I use them for is their Reg Saver so I only have to use it once a month.

    Lloyds and Santander also sometimes block payments you make for 24 hours. Apparently it is for your own safety, but I find it immensely annoying and inconvenient when it happens.

    That's interesting, in the good few years I have been with them I have never once had a payment blocked by Lloyds. I know if you change a phone number it cannot be used to receive an authorisation code for (I think) 10 days though.
  • pinkdalek
    pinkdalek Posts: 1,355 Forumite
    Tenth Anniversary 1,000 Posts
    Nat West have them and quite frankly it is a nuisance. You need it even if you are amending an existing payment/standing order. Internet banking is supposed to be something that we can do 24/7, at our convenience, yet if you don't have this card reader with you then what are you supposed to do.

    Halifax on the other hand verify you via your telephone, so they can ring you on your mobile.
  • ChiefGrasscutter
    ChiefGrasscutter Posts: 2,112 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've had two blocked by lloyds over perhaps a 2 year period.
    They ring you up and ask you lots of questions to get you to pass ID

    Then they 'release' the payment - which requires you to log in and re-approve it via a special new screen that appears when you go to the payments section.

    Doesn't really bother me to be honest.
    Used to be more of a pain before 24/7 faster payments and we were all using BACS.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    pinkdalek wrote: »

    Halifax on the other hand verify you via your telephone, so they can ring you on your mobile.

    We all probably have our mobiles on us a lot more than some clunky 20th-century-like calculator thingy - - - but what if your mobile got nicked? Run out of battery? Fell into the toilet? At east with a card reader, you can ask a mate/colleague/neighbour to borrow theirs.

    The banks/BSs really need to come up with something less cumbersome.
  • apesxx
    apesxx Posts: 583 Forumite
    Barclays have a card reader too, think they call it pinsentry. Haven't used it yet though as only got it this week.

    Have one on m nationwide account, you don't have to use it to log in. Only time I have ever needed it is the first time I have sent someone a payment. Can be a pain playing 'hunt the card reader' after the kids have found it :)
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Order a couple of replacement card readers whilst you can remember where your existing one is.

    I have about half a dozen of them strewn around the house now. Most are interchangeable across banks/BSs, with the exception of HSBC, and I think Barclays. One lives permanently in the car, and another one in the washbag that I usually take when I travel. I haven't yet needed to use one outside my house but I am prepared, lol
  • System
    System Posts: 178,347 Community Admin
    10,000 Posts Photogenic Name Dropper
    Each has its benefits and drawbacks.

    I find the LBG approach more convenient as it works with landlines or mobiles so can be on the laptop and get called briefly called if needing to pay a bill or person.

    It's true that the card reader is easy to get hold of and use but can't really ask random people in a coffee shop / hotel for theirs ;)

    innovate wrote: »
    We all probably have our mobiles on us a lot more than some clunky 20th-century-like calculator thingy - - - but what if your mobile got nicked? Run out of battery? Fell into the toilet? At east with a card reader, you can ask a mate/colleague/neighbour to borrow theirs.

    The banks/BSs really need to come up with something less cumbersome.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Gromitt
    Gromitt Posts: 5,063 Forumite
    innovate wrote: »
    Most are interchangeable across banks/BSs, with the exception of HSBC, and I think Barclays.
    My Barclays one works well with Nationwide and co-op.

    I think the only one on its own is HSBC due to the insane design they went with.

    Like you I have 2 at home, one in the car, one at work (all various ones), so I think I'm pretty covered.
  • ColdIron
    ColdIron Posts: 9,829 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    According to Wiki, Chip Authentication Program is used by:

    Barclays Bank
    Ulster Bank
    NatWest
    Co-operative Bank and Smile
    Royal Bank of Scotland
    Lloyds TSB Commercial
    Nationwide

    HTH
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