KB 2676562 and KB 2813170

AnneMarie4687

For months now windows updates KB2676562 and KB2813170 install successfully each day abut when closing down the following day they need installing again.running the Microsoft Fixit solution but that achieves nothing. I have tried have downloaded the update and tried to run it manually but nothing achieved. I have used the System Update readiness tool and according to the log file no errors. What should I do next. As this update appears everyday is there a simple solution. do I need these updates, are they relevant, or can I get rid of them, and if so how do I do do this. Any help will be appreciated as I am completely dumbfounded as what to try next. I am not a "Techie" so any suggestions need to be explained in an easy to follow language. Thank you.

kwikbreaks

There's an answer of sorts from an MS tech to this problem here

I found it by the simple expedient of searching using your post title. It was in the first page of results.

J_B

I'm not sue if this is relevant, but it worked here on an similar matter ....


Windows Update Error 0x80071A91

The error code 0x80071A91 translates to " Transaction support within the specified file system resource manager is not started or was shutdown due to an error.” Now I know that doesn’t mean much to the common user, but it gives us some insight as to the failure you’re experiencing.

In an effort to resolve this issue I recommend you run the following command. This will in essence reset the File System Resource Manager (FSRM), and should resolve the issue with the failed updates.

If this does not resolve you present update error please let us know. Also, keep in mind that if one update in a group fails all the updates will fail with one error code. Thus, it may be to your benefit to attempt installing those updates one at a time to see if the problem is restricted to a particular update.

How-to reset the File System Resource Manager if you receive error 0x80071A91

1. Click Start, click All Programs, clickAccessories, right-click Command Prompt, and select Run as administrator.
2. In the Command Prompt window you will need to type the following, and pressENTER:
fsutil resource setautoreset true C:\
3. Note:You will need to replace the C:\ with the drive letter that Windows is installed on.
4. Restart your computer, and then attempt to install the failed update(s).