set printer as default is missing

busiscoming2

Laptop has windows 8 and although the wireless printer is showing in the control panel, the option to set as default is not on the list.

I tried to add printer but installation failed.

any ideas?

Please keep it simple as I am not very tech savvy :beer:

macman

Make and model of your printer? What options do you get if you right click on the printer?
Have you installed the W8 drivers for this printer-I'm assuming it's a new laptop and an existing printer?

busiscoming2

macman wrote: »

Make and model of your printer? What options do you get if you right click on the printer?
Have you installed the W8 drivers for this printer-I'm assuming it's a new laptop and an existing printer?

Yes new laptop and existing printer. Its an Advent AWP10.

Open
Open in new window
Create shortcut
remove device
troubleshoot
properties

Johnny_B_good

I had the same problem when I first installed windows 8. The problem seems to be the generic printer driver that windows 8 installs on setup. There are know comparability issues with the driver. In the end, I had to download the driver for my particular printer (Canon) from the manufacturers website. I then deleted the printer from windows 8 and re-installed it using my downloaded driver software. All works a treat now.

Good luck.

bod1467

http://adventprintersupport-en.custhelp.com/app/answers/detail/a_id/44529/~/advent-all-in-one-printer-software-(including-drivers)---windows-operating

busiscoming2

All done. Big thank you to you all for your help.