Can't click on links successfully

[Deleted User]

I found the folder and have deleted it. My system seems to be pristine now and I've successfully managed to click on links in both IE and Firefox.

Thank you for giving your time and your expertise so generously.

Kind regards

Crimson

waddler_8

No problem.

Uninstall these old versions of Java.

Java(TM) 6 Update 24
Java(TM) 6 Update 26 (64-bit)

Incidently, you have the most recent version of Java installed, but the 64bit (x64) version.

Java 7 Update 21 (64-bit)

If you need it installed in your browser (firefox) you should have the 32bit (x86) version installed as your firefox is 32bit (x86).

Mozilla Firefox 21.0 (x86 en-US)

http://www.java.com/en/download/faq/java_win64bit.xml


Finally, run OTM one last time.

• Double-click OTM.exe
• Click the CleanUp! button
• Select Yes when the Begin cleanup Process? Prompt appears
• If you are prompted to Reboot during the cleanup, select Yes
• The tool will delete itself once it finishes, if not delete it by yourself

Then create a restore point and delete the old ones and you're done!

Create a restore point: http://windows.microsoft.com/en-gb/windows7/create-a-restore-point

Delete all but the most recent restore point:

http://windows.microsoft.com/en-gb/windows7/delete-a-restore-point

[Deleted User]

waddler_8 wrote: »

No problem.

Uninstall these old versions of Java.

Java(TM) 6 Update 24
Java(TM) 6 Update 26 (64-bit)

Incidently, you have the most recent version of Java installed, but the 64bit (x64) version.

If you need it installed in your browser (firefox) you should have the 32bit (x86) version installed as your firefox is 32bit (x86).





http://www.java.com/en/download/faq/java_win64bit.xml


Finally, run OTM one last time.

• Double-click OTM.exe
• Click the CleanUp! button
• Select Yes when the Begin cleanup Process? Prompt appears
• If you are prompted to Reboot during the cleanup, select Yes
• The tool will delete itself once it finishes, if not delete it by yourself

Then create a restore point and delete the old ones and you're done!

Create a restore point: http://windows.microsoft.com/en-gb/windows7/create-a-restore-point

Delete all but the most recent restore point:

http://windows.microsoft.com/en-gb/windows7/delete-a-restore-point

I'll do that - this really is a learning curve for me! Thank you once again.

waddler_8

No worries - it's not as daunting as it looks - any questions just ask.

[Deleted User]

waddler_8 wrote: »

No worries - it's not as daunting as it looks - any questions just ask.

Thank you for everything you have done to help, waddler_8. I followed all your instructions as above - and I'm surprised I managed it! All down to your good tuition and advice.

I'm ready for bed now after a very worthwhile evening's 'work!'.

Kind regards,

Crimson