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Is the Asda Shop Assistant Right ?
hilda1
Posts: 167 Forumite
Hi All,
Popped into my local Asda today. Bought a product (amongst others), went to cashier till to pay, charged the wrong amount for product, immediately queried with cashier, called 'manager' who then went away to check amount, came back to advise me that wrongly charged, charged me then correct amount, I then asked whether I was eligible for £5 (or is it £3) incorrect charge voucher/coupon/giftcard ? I was advised that I wasn't as I had't left the store and the mistake had been corrected at the cashier till ?
Could someone please advse me whether this is correct or not ?
Popped into my local Asda today. Bought a product (amongst others), went to cashier till to pay, charged the wrong amount for product, immediately queried with cashier, called 'manager' who then went away to check amount, came back to advise me that wrongly charged, charged me then correct amount, I then asked whether I was eligible for £5 (or is it £3) incorrect charge voucher/coupon/giftcard ? I was advised that I wasn't as I had't left the store and the mistake had been corrected at the cashier till ?
Could someone please advse me whether this is correct or not ?
:)Have a beer! :beer:
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Comments
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Unless you paid the wrong amount then no, you noticed at the till before paying and then paid the correct amount so they have not overcharged you.0
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Its £2 but you only get one if you let the transaction go through and then go to Customer Services. If you get it corrected at the checkout then you don't get a voucher.0
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Thanks for confirming. No wonder that I normally shop at Tesco rather than Asda ?:)Have a beer! :beer:0
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Yeah, you were wring they were right (not the overcharge) BTW what do you get at Tesco if you are overcharged?0
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Hi All,
Popped into my local Asda today. Bought a product (amongst others), went to cashier till to pay, charged the wrong amount for product, immediately queried with cashier, called 'manager' who then went away to check amount, came back to advise me that wrongly charged, charged me then correct amount, I then asked whether I was eligible for £5 (or is it £3) incorrect charge voucher/coupon/giftcard ? I was advised that I wasn't as I had't left the store and the mistake had been corrected at the cashier till ?
Could someone please advse me whether this is correct or not ?Its £2 but you only get one if you let the transaction go through and then go to Customer Services. If you get it corrected at the checkout then you don't get a voucher.
Unfortunately, this makes it financially advantageous, if morally questionable, to shut up and pay up at the time.If you fold it in half, will an Audi A4 fit in a Citroen C5?
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