Barclays and Barclaycard PPI claims

jon2013 · 28 April 2013 at 12:26PM

I've been reading up all the great information and advice on this site and got some queries that forum members maybe able to help with.

I'm in the process of completing the FOS questionnaire as provided by Barclays in repect to PPI I paid on both Barclayloans and on a Barclaycard.

I had a loan which had PPI applied, I then rearranged this loan twice, each time the loan had PPI added. I have completed three questionnaire forms for each individual loan - and plan to post these at the same time. While I've got the account numbers and letters detailing the insurance, what I have not located so far is the amount of PPI which was included.

For a while I was also paying for two types of insurance on my Barclaycard, a 'Income Replacement Plan' and for a period at the same time 'Payment Protection Plan'. The amount I paid on the former is circa £1,000, while the latter sub £250.

Should I submit these Barclaycard complaints at the same time as my Barclayloan ones (it's the same address) or would I be better to send them separately?

While I'd hope that Barclays should treat each complaint on their own merits, if I send all together will the treat them as one complaint perhaps reducing my chances of the smaller amount being 'fast tracked' for quick payment?

People's thoughts would be appreciated.

topsy73 · 28 April 2013 at 12:53PM

Mine were dealt with separately, supposedly no PPI on my barclaycard but had three amounts returned t me for three of my four loans this week...was a nice surprise checking my balance yesterday....

-taff · 28 April 2013 at 6:22PM

You can send them all to the same address in the same envelope. Remember to check that they acknowledge receipt of all complaints.

jon2013 · 14 August 2013 at 3:32PM

Well I sent them all in one envelope - got separate acknowledgement letters back from Barclays and Barclaycard. I've had a refund deposited in my bank account - awaiting the letter with explanation as to breakdown of figure they've paid me. I'm guessing it's not uncommon that they make the payment right away before a letter is sent out in the post?