We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
Ocado smart pass - increase not advised
Shooper_2
Posts: 1 Newbie
I have a smart pass with Ocado which is £6.99 for any amount of deliveries per month.
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 347.7K Banking & Borrowing
- 251.8K Reduce Debt & Boost Income
- 452.1K Spending & Discounts
- 240K Work, Benefits & Business
- 616.1K Mortgages, Homes & Bills
- 175.3K Life & Family
- 253.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards