Ocado smart pass - increase not advised

I have a smart pass with Ocado which is £6.99 for any amount of deliveries per month.
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
This discussion has been closed.
Latest MSE News and Guides

Ask An Expert: Rewind

Check out last week's energy-themed Q&A with MSE's experts

MSE Forum

Top theatre lotteries

How to grab £10-£25 tix for Cabaret, Matilda etc

MSE Deals