Ocado smart pass - increase not advised

I have a smart pass with Ocado which is £6.99 for any amount of deliveries per month.
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 338.9K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards