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Ocado smart pass - increase not advised
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Shooper_2
Posts: 1 Newbie
I have a smart pass with Ocado which is £6.99 for any amount of deliveries per month.
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
They increased this to £9.99 per month with no prior warning. Just took it from the bank account.
I queried this with them and asked why they had not advised of the increase before taking the money.
They have now offered to put it back to £6.99 plus 3 months free pass. Make sure you check your bank account and follow this up if you have a smart pass!
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