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Printer sold & delivered 3/3/13

kendall17
kendall17 Posts: 146 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
in Ebay, auctions, car boot sales, post & parcels
Bought a printer, tested it, found it to be working fine, sold it 3/3/13.
Buyer was a real genuine guy and had a good 10min chat with him.
Came back to me and said he is having problems with it. I have tried to help him as best as can but if he requests a refund, where will I stand? Its nearly 2 months since I sold the printer and I have a 14day return policy?

Comments

  • ballisticbrian
    ballisticbrian Posts: 4,005 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are you a business?
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • kendall17
    kendall17 Posts: 146 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    ballisticbrian wrote: »
    Are you a business?

    At the time, I wasn't. I am now.
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    Was it a cheap secondhand printer, or did you charge a lot of money and include a lifetime warrenty and phone support?
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • RFW
    RFW Posts: 10,503 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Brooker_Dave wrote: »
    Was it a cheap secondhand printer, or did you charge a lot of money and include a lifetime warrenty and phone support?
    Exactly that, it depends how it was sold. New or used. If used, with any guarantees. 14 day return is not always relevant.
    .
  • kendall17
    kendall17 Posts: 146 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    HP 6500A Plus - I bought it cheap, ex display from auction. It was listed as New - Other & made clear it was an ex display and in working order (which it was).

    Never offered any warranty or support. Sold for £36 so fairly cheap.
  • zerog
    zerog Posts: 2,478 Forumite
    He won't be able to request a refund after 45 days but if you are a decent person then you should try to help him out.
  • kendall17
    kendall17 Posts: 146 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    zerog wrote: »
    He won't be able to request a refund after 45 days but if you are a decent person then you should try to help him out.

    Very good, I'll do my best to help him, he was a nice chap!
This discussion has been closed.
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