We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

buyer has changed their mind after opening a case~ now what?

I sold and item and the buyer opened an item not as described case.
I was miffed because she had said that i'd sent a different chain with a pendent, i hadn't and the item is the exact one she bid on.
she has now realised she had made a mistake and it is the same chain as the one pictured in the listing, (shoulda gone to specsavers springs to mind)

I've asked her to close the case now she has realised but not heard anything back.
What can i now do? payment is being held in paypal and i really needed that cash by this saturday for my daughters birthday :o

Can i, the seller ask ebay to close the case if the buyer doesnt respond soon?
Build your own dreams ~ or someone will hire you to help build theirs
£10 a day = £335.99 Road Kill Rebel #50 =12P

Comments

  • ballisticbrian
    ballisticbrian Posts: 4,002 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No, you'll have to wait for it to time out if the buyer doesn't escalate to eBay or isn't bothered with closing it.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.