BT!!! No more free bills!

Tellus

Who out there knows that from the beginning of July you will have to pay for paper bills? Their excuse. IT'S KINDER TO THE ENVIRONMENT! :rotfl:It's only £1.50 per bill! :T
What happened to giving a discount if you opted for online billing?
Why should you have to have a computer in order to access your bill?
What happens if someone hacks their mobile onto your home calling plan (as someone has just tried with me) so that their calls are being paid for by you. ANSWER If you don't have a computer you pay for them until the penny drops.
Is this a birthday present for fraudsters and hackers?
COME ON BT! STOP BEING GREEDY!

macman

Welcome to the forum. Since you clearly do have a computer in order to post your rant, what is your objection to online billing? BT have given a discount on this for years, what's the difference between a discount and a surcharge here?
And how can you 'hack your mobile' onto a landline tariff? If you have online billing, you can check your call charges daily if you wish. With paper billing, only once a quarter.

Buzby

I'm old enough to remember when calls were charged in 'units' - and the celebrations that they had updated their network to charge by the second now, you would be charged for the exact cost of the call you made.

They then introduced per minute billing and rounded the calls UP to the next minute. Fair? Nope.

So why is this any different?

Steve059

Tellus wrote: »

Who out there knows that from the beginning of July you will have to pay for paper bills? Their excuse. IT'S KINDER TO THE ENVIRONMENT! :rotfl:It's only £1.50 per bill! :T
What happened to giving a discount if you opted for online billing?
Why should you have to have a computer in order to access your bill?
What happens if someone hacks their mobile onto your home calling plan (as someone has just tried with me) so that their calls are being paid for by you. ANSWER If you don't have a computer you pay for them until the penny drops.
Is this a birthday present for fraudsters and hackers?
COME ON BT! STOP BEING GREEDY!

BT have always been greedy, even when I worked for them up to 10 years ago.

I agree that you should still have the choice, as not everyone has a PC quite yet and also as some banks still insist on an original utility bill for proof of address.

The best one like this I've had was with an online-only savings account. They didn't provide paper statements themselves but insisted on one from someone else to open the account.

If it makes you feel any better, TalkTalk charge £2.00 per archived bill.

I just 'bite the bullet' and download and save them, and will print them if/when I need to.

Jemma-T

I don't like paper bills -waste of money and space. Still get a few even though I'd rather not (companies insist).

As for banking I think they have to send one paper bill per year minimum. No choice.

gt94sss2

Tellus wrote: »

Who out there knows that from the beginning of July you will have to pay for paper bills?

Are you sure? I think this has actually been the case for several years - its not a new charge.

However, what's the difference between:

x- £1.50=y (a discount for e-billing) and

y + £1.50=x (an 'additional' charge for a paper bill)

answer: nothing - its just another way of charging the same but allows them to advertise the lower charge as standard - but lots of companies do this, not just BT.

Regards
Sunil

gt94sss2

Jemma-T wrote: »

As for banking I think they have to send one paper bill per year minimum. No choice.

This is actually a myth but some banks seem incapable of not sending paper once a year and use this as an excuse..

Regards
Sunil

wantmemoney

gt94sss2 wrote:

However, what's the difference between:

x- £1.50=y (a direct debit discount) and

y + £1.50=x (an 'additional' charge for a paper bill)

answer: nothing - its just another way of charging the same

not quite sure what that has to do with some customers paying a £1.50 'penalty' charge....

what do your unknown variables (x and y) represent?

Jemma-T

Jemma-T wrote:

As for banking I think they have to send one paper bill per year minimum. No choice.

gt94sss2 wrote: »

This is actually a myth but some banks seem incapable of not sending paper once a year and use this as an excuse..

Your post makes no sense sorry.

I think it's called an Annual Summary Statement.

gt94sss2

wantmemoney wrote: »

what do your unknown variables (x and y) represent?

Say the line rental was £11.50 (x).

Does it really matter if they advertise it as £10 (y) with a £1.50 discount for e-billing or £10 plus a £1.50 charge for a paper bill..

In the end you pay the same..

Regards
Sunil

gt94sss2

Jemma-T wrote: »

Your post makes no sense sorry.

I think it's called an Annual Summary Statement.

Yes, but these can be made available via internet banking - there is no requirement for a bank to post them to you.

Regards
Sunil