We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Possible fake item - how do I proceed?
Cuilean
Posts: 732 Forumite
I'm an eBay novice, so please be nice to me!
A week ago, I bought AppleCare for my iPhone from a highly rated eBay seller. For those of you who don't have Apple stuff, Apple provide you with a one year warranty when you buy your phone, and you buy AppleCare to top it up. It's normally about £60, but some resellers have it for half of that on eBay. Feedback suggested that this seller's AppleCare items were legitimate, and he had a long standing selection of positives.
My purchase arrived a few days later, but when I tried to register it with Apple (It's all done on voucher codes), they were not happy that it was a valid voucher code, and would not apply the insurance. They asked for proof of purchase, so I sent them my eBay receipt. Apple said this was not enough, and my eBay seller should send his receipt for the original wholesale purchase of AppleCare products. I asked him for this last Thursday, and he said he would send it. We're now a week on, and he has not.
How do I proceed now? Do I chase up the seller again, or start down the claim route? I wish I'd just bitten the bullet and bought insurance direct from Apple now
A week ago, I bought AppleCare for my iPhone from a highly rated eBay seller. For those of you who don't have Apple stuff, Apple provide you with a one year warranty when you buy your phone, and you buy AppleCare to top it up. It's normally about £60, but some resellers have it for half of that on eBay. Feedback suggested that this seller's AppleCare items were legitimate, and he had a long standing selection of positives.
My purchase arrived a few days later, but when I tried to register it with Apple (It's all done on voucher codes), they were not happy that it was a valid voucher code, and would not apply the insurance. They asked for proof of purchase, so I sent them my eBay receipt. Apple said this was not enough, and my eBay seller should send his receipt for the original wholesale purchase of AppleCare products. I asked him for this last Thursday, and he said he would send it. We're now a week on, and he has not.
How do I proceed now? Do I chase up the seller again, or start down the claim route? I wish I'd just bitten the bullet and bought insurance direct from Apple now
© Cuilean 2005. Any connection between your reality and mine is purely coincidental.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards