email account hacked?

piglet74

hi

this is most likely a daft question to anyone who is technically minded, but as i am not, i am just a little worried

i got an email yest, from my dad's account name,
now, he was at work, and he doesnt really know how to send emails, unless someone was standing over him

the email was copied to me, at work, at home and to my daughters account

subject box read like this oOOO - OOoo - oOOO

and the message read something like

stay at home mums earns thousands without leaving the house, and then some strange looking link was attached

what sould i tell him to do....not use his emails again maybe?

tia, sorry if that sounds daft, tho i do think...the only stupid question, is an unasked one,

grumpycrab

He needs to change his email password. Is it a yahoo or btinternet address? (the bit AFTER the "@").

andrewjf

piglet74 wrote: »

hi

this is most likely a daft question to anyone who is technically minded, but as i am not, i am just a little worried

i got an email yest, from my dad's account name,
now, he was at work, and he doesnt really know how to send emails, unless someone was standing over him

the email was copied to me, at work, at home and to my daughters account

subject box read like this oOOO - OOoo - oOOO

and the message read something like

stay at home mums earns thousands without leaving the house, and then some strange looking link was attached

what sould i tell him to do....not use his emails again maybe?

tia, sorry if that sounds daft, tho i do think...the only stupid question, is an unasked one,

No it's not a daft question. Sounds like his email account has been compromised. He should do the following:-

1. Change the password on his email account
2. Do a full virus scan on his computer

piglet74

thank you both,

its [EMAIL="firstnamesurnamebirthyear@btinternet.com"]firstnamesurnamebirthyear@btinternet.com[/EMAIL]

(no dots in the first bit at all)

grumpycrab

You shouldn't really tell us the format of the username.
I only wanted to know the bit AFTER @

There is a common problem with Yahoo/btinternet emails at present.

November2

Hi, my Dad's Yahoo account was hacked yesterday too, now today I keep getting DNS failure when I try to access the internet (same computer). I've had 105 error message and now a 102 error (which said network was changed). I've reset Yahoo email passwords but how far should I go re other passwords? I'm doing a full Norton scan at the moment. Any advice appreciated

grumpycrab

After running Norton run malwarebytes :- Step 1) only from
http://forums.moneysavingexpert.com/showpost.php?p=1354146&postcount=2
(Assuming you can download files from the internet on a computer somewhere?)

Re. DNS failures. Try switching computer off, then switch off BT router (or home hub assuming you are with BT); wait a few seconds; swith router back on; wait 2 mins; switch computer on. Sorry - trying the easy things first.

Basil1234

don't know why people use yahoo its full of security holes then people wonder why there info has been hacked or compromised simple if it was me my top recommending bin them use someone else!
http://thenextweb.com/insider/2013/03/06/despite-its-efforts-to-fix-vulnerabilities-yahoos-mail-users-continue-reporting-hacking-incidents/

from a year ago and it all keeps happening again and again.
https://www.net-security.org/secworld.php?id=13247

also the people that change there password use an alpha numeric password only you would know and the longer the better.

also emails format never ever use first names surname and then date of birth just given everyone your info for phishing scams next be his bank accounts to get hit just use something inconspicuous that has no relation to you of your personal info. also hope there is no bank account info hidden away in his email account or its looking very high odds to get hit!

basil

andrewjf

Basil1234 wrote: »

don't know why people use yahoo its full of security holes

Like what? I've been using it for years and it's been fine for me.
Turn on SSL and your email is secure.

November2

Thanks for replies. No bank account info in his emails so fine there. He doesn't use his account much just for the odd email to his sister, he has an account with Sainsburys/Nectar, I've just changed his password. My email address is given as his password reminder address and odd thing is Yahoo sent me a copy of his account hacked email, I've checked my activity page and all is fine. Can they access my account from his?

grumpycrab

November2 wrote: »

My email address is given as his password reminder address

Normally, a person would use a second email address of their own for password reminder. Has Norton finished yet?