Ebay..my ebay??

abr

hi .
i have tried today to go onto ebay with my desktop.
when i accessed the site i tried to go onto "my ebay"
i was then asked to download an file "ebay dll" file
anyone know what this is???
i can't assess "my ebay"
although everything else seems ok!

i have no problems with my laptop couple wirelessly to the same router.

any help would be appreciated

superjaggybunnet

Have you tried switching off and back on again?

Do not download anything. Close that window and try it again.

M3_Sussex

abr wrote: »

hi .
i have tried today to go onto ebay with my desktop.
when i accessed the site i tried to go onto "my ebay"
i was then asked to download an file "ebay dll" file
anyone know what this is???
i can't assess "my ebay"
although everything else seems ok!

i have no problems with my laptop couple wirelessly to the same router.

any help would be appreciated

Are you using Zonealarm?

If so, try this:
In options, right click Firefox or IE (whichever you're using) and uncheck 'Turn on privacy for this program'.

I saw this on another site but have not tried it myself.

BexTech

abr wrote: »

hi .
i have tried today to go onto ebay with my desktop.
when i accessed the site i tried to go onto "my ebay"
i was then asked to download an file "ebay dll" file
anyone know what this is???
i can't assess "my ebay"
although everything else seems ok!

i have no problems with my laptop couple wirelessly to the same router.

any help would be appreciated

Sometimes the browser forgets what it's supposed to do and tries to download the file, happens now and again with eBay.

Just try again.

abr

update!

just tried it again and now all seems well

many thanks for your replies