Insane electicity bill. Please help.

MilgramsMate

Hi all,

My parents have had a pay meter for their electricity. For a long time this meter was swallowing money, so much so that my parents called the electricity company and were told that the meter was functioning correctly. They had the meter for about six years and always believed that the meter was set to "Economy Seven". A week ago they had the meter removed and was told that the meter was not in fact set to "Economy Seven" , but a higher tariff (hence the much higher bills). Is there any way my parents could perhaps reclaim some of the costs? They are pensioners so any extra would help them along.

Any help would be fantastic!

Nile

Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].

sheffield_lad

MilgramsMate wrote: »

Hi all,

My parents have had a pay meter for their electricity. For a long time this meter was swallowing money, so much so that my parents called the electricity company and were told that the meter was functioning correctly. They had the meter for about six years and always believed that the meter was set to "Economy Seven". A week ago they had the meter removed and was told that the meter was not in fact set to "Economy Seven" , but a higher tariff (hence the much higher bills). Is there any way my parents could perhaps reclaim some of the costs? They are pensioners so any extra would help them along.

Any help would be fantastic!

Hi there, what type of heating do your parents have?