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PRAISE - Early Learning Centre
Owl
Posts: 273 Forumite
We bought "Freddie the bubble fish" (a bubble maker) for our son... He loved it and it was used almost daily at bath time.
Until last week, when Freddie died. We changed the batteries, up to no avail.... Anyway, fast forward to today, I took it back to the ELC. Now bear in mind we've had it almost a month, used it and had no box or receipt........ And they changed it with no quibble at all, tested it to ensure it really was broken (company policy) and even testd the new one before we left the shop to ensur it worked.
Amazing service!! Very polite staff and an easy transaction...
Credit where it's due!! Well done ELC!!!!
Until last week, when Freddie died. We changed the batteries, up to no avail.... Anyway, fast forward to today, I took it back to the ELC. Now bear in mind we've had it almost a month, used it and had no box or receipt........ And they changed it with no quibble at all, tested it to ensure it really was broken (company policy) and even testd the new one before we left the shop to ensur it worked.
Amazing service!! Very polite staff and an easy transaction...
Credit where it's due!! Well done ELC!!!!
Children are born with wings .... Teachers help them to fly
One day your life is going to flash in front of your eyes.... Make sure it's worth watching!!!!!
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Comments
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I think they're great in the ELC. My mum was after a particular type of toy the other day. They said they didn't have it, but then whipped out the Argos catalogue and gave her a note of the page and item number.
They might not have got a sale that time, but it certainly makes both my mum and me far more likely to shop there again."Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.0
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