We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Ebay Collection by buyer

I have just sold an item of furniture on Ebay, yet despite me saying that I wanted cash on collection, the buyer has paid by Paypal. Obviously they think that I like paying commission for nothing.

However this presents a problem I'm sure others have an answer for, in that when the person takes the desk, they could then make a chargeback for their payment, and I have no record of them having received it, if they're a con artist.

How does Ebay/Paypal deal with such cases?
What is happening to the English Language? These are not isolated, but repeated every day.
'Definate', 'Aswell', 'Rediculous', 'Payed'...and the best of all 'Could Of'. How can anyone think that 'Could Of' can actually mean anything. You may as well write 'Could Zebra' for all the sense it makes.

Comments

  • daveeeeed
    daveeeeed Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Reverse the Paypal payment yourself. Google 'paypal on collection scam'. Insist the buyer pays cash on collection although this is difficult to enforce. Lots of threads on here giving advice on this one.
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    As per Daveeed, listing with cash on collection is always a gamble- and sometimes you lose.


    You have a 3 real choices
    A) go ahead and hope they are genuine buyers and don't chargeback later.
    B) refund them and try and negotiate cash on collection
    C) Offer a mutual cancellation

    The risk of A is the paypal on collection scam, the risks of B are that buyer refuses to repay and collect and leaves you negative feedback and makes a non performing seller complaint. Option B also leaves you with your FVFs to pay . Option C of course is a risk in that buyer can refuse and again that leaves you with fees to pay and a possible neg
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Similar applies when on the odd occasion I have delivered the item myself as it's nearlby and in then I print out the invoice, mark it "Received by" & "at (address)" and ask them to print their name and sign it.
  • soolin
    soolin Posts: 74,440 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Similar applies when on the odd occasion I have delivered the item myself as it's nearlby and in then I print out the invoice, mark it "Received by" & "at (address)" and ask them to print their name and sign it.

    That does absolutely no good at all and I suggest you might want to read the paypal terms and conditions again about fully tracked delivery and online proof.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Peter_Lanky
    Peter_Lanky Posts: 326 Forumite
    Part of the Furniture Combo Breaker
    I've refunded the payment, with an accompanying message. If the buyer is genuine, I'm sure they will understand. If not, and I get negative feedback, what the heck, I'm probably almost done with selling on Ebay anyway, preferring Amazon for higher value items.
    What is happening to the English Language? These are not isolated, but repeated every day.
    'Definate', 'Aswell', 'Rediculous', 'Payed'...and the best of all 'Could Of'. How can anyone think that 'Could Of' can actually mean anything. You may as well write 'Could Zebra' for all the sense it makes.
  • Ralph-y
    Ralph-y Posts: 4,760 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Can I ask if you contacted the buyer first to explain why you where taking this action?

    Ralph
  • Yes, I explained fully.

    All's well that ends well. He said he'd made the Paypal payment out of habit, and has now collected and paid.
    What is happening to the English Language? These are not isolated, but repeated every day.
    'Definate', 'Aswell', 'Rediculous', 'Payed'...and the best of all 'Could Of'. How can anyone think that 'Could Of' can actually mean anything. You may as well write 'Could Zebra' for all the sense it makes.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.