B&Q kitchen droopy doors - am I the only one?

Aurora_James

My B&Q kitchen is just 6 years old and fit for the bin. I have been talking to them for 2 years about my drooping cabinet doors, before one fell off completely and cannot be re-attached. I now have gaps in my kitchen. B&Q told me to get independent kitchen company reports on the problem. I did. The reports said the big cabinet doors were too heavy for the rubbish MDF panels provided by B&Q for the doors to be hung from.

The problem took a few years to present itself as the cabinet doors were used over time. As soon as B&Q received my independent reports they replied saying they were going to do nothing because I was the only person to have complained about this problem.

I want to find out if anyone else has in fact had this problem - I can't be the only one. Do tell me if you know someone who has experienced this.

Other B&Q problems to note: their phone people give you different information and change their stories about guarantees etc. And, your kitchen guarantee starts from the moment you place your order - before your kitchen is even built - so your guarantee can be 3 months old or more before you even see your kitchen.

B&Q staff are very OTT helpful before you pay - then bam - B&Q washes its hands of you once it has your money. I now know - if you buy cheap - you buy twice. I will never buy anything from B&Q again.

Norman_Castle

The reports said the big cabinet doors were too heavy for the rubbish MDF panels provided by B&Q for the doors to be hung from.

Have the screws holding the hinges to the carcass come out and the hole is now enlarged and unuseable?. If so this is quite common on kitchen cabinets. Avoid adding weight by pulling down or leaning on the doors when opening.

Example repair kit http://www.amazon.co.uk/CUPBOARD-DOOR-HINGE-REPAIR-KIT/dp/6040126302 Others are available.

27col

B&Q kitchen droopy doors - am I the only one?

For a moment there I thought that you were going to tell us that you had droopy drawers.

fto

Must admit both B&Q and Wickes hinges soon fail when used with 500 or 600 doors.
You can get metal plates to repair the chipboard.

tonyh66

my B&Q doors are fine after 6 years