Car service wanted after only owning car for 7 months

roscoe129a

Has anyone ever run into this problem,?

We purchased a new Mazda in August 2012 a brand new car which broke down and Mazda had it for 7 weeks we only got it back in Jan now Mazda have sent us a reminder letter stating the car needs its 12 months service at the end of this month? Anyone to any advice ? Cheers roscoe

neilmcl

Speak to your dealership.

maninthestreet

Maybe the car was manufactured in April 2011???

Norman_Castle

Is it a 12 month or certain mileage service?

roscoe129a

Hi it states 12 months or 12500 whatever comes first, the car was brand new but they say pre reg, so does that mean you have to pay for a 12 month service even if you haven't owned the car for 12 months?

alleycat`

Pre registered dealer cars cannot be sold on until 90 days have elapsed (usually bulk / meet sales target jobs).

So your "7 month old car" is actually, probably, closer to 11 months old in terms of when it was first registered.

So it will be due an annual service shortly according the all powerful computer.

roscoe129a

Thanks alleycat, as usual car dealers fail to explain the fine print

alleycat` wrote: »

Pre registered dealer cars cannot be

sold on until 90 days have elapsed (usually bulk / meet sales target jobs).

So your "7 month old car" is actually, probably, closer to 11 months old in terms of when it was first registered.

So it will be due an annual service shortly according the all powerful computer.

GJ_WRX

Yep affraid so, it will have ben registered for them to hit a target but not driven, so by the time you biught it although it will have only had a few miles on the clock its actually a few months old. Likewise if you look at the logbook you will be the 2nd owner.

I'd be temptd to push the service back 3-4 weeks from the exact date then the same next year to make it inline with your expectations. Just make sure its inside the parameters of the warranty and they you've not gone over the 12,500 miles.

Herzlos

I'd take it from the date of the registration and do it within the guidelines by the letter, so there's no risk of them voiding the warranty (see the other thread about the fiesta over the service mileage).

As has been said, if it was pre-registered it's potentially been sitting for a few months before they were allowed to sell it.

macman

roscoe129a wrote: »

Hi it states 12 months or 12500 whatever comes first, the car was brand new but they say pre reg, so does that mean you have to pay for a 12 month service even if you haven't owned the car for 12 months?

Did you not realise that you were buying a second hand car, regardless of the delivery mileage? The car will be worth considerably less as a pre-reg, new or not, so I hope that the price you negotiated reflected this.
To maintain the warranty, you'll need to have it serviced within the dates defined in the warranty, regardless of the date you assumed ownership.

motorguy

macman wrote: »

The car will be worth considerably less as a pre-reg, new or not, so I hope that the price you negotiated reflected this.

It does not necessarily mean the car was 'worth' less, but the dealer will have had some sort of an incentive to register the car, so they should have been able to pass that on in the form of discount.

Also, it wont make any difference come trade in time.