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Problem with an orange upgrade - urgent help needed please.
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It stated a 4GB Xbox 360 - the black one (newer one) with one controller.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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Just wanted to say thanks for the tips, a further message was sent off yesterday, 16/05/2013 and they've confirmed an Xbox is being despatched. Will update once it arrives!
This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
STILL no Xbox 360... Customer service at Orange is disgusting...! My friend has e-mailed several times and was even told over a week ago it would be 3 working days, still nothing!This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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Posted 19-04-2013Stop e-mailing / phoning and write a proper old fashioned letter headed COMPLAINT. Your friend will be contacted within a week and everything will be sorted. (from experience of dealing with Orange) It seems that letters and calls/e-mails have a different track and only the former gets anything done.0
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On 19 April you told us...katykicker wrote: »STILL no Xbox 360... Customer service at Orange is disgusting...! My friend has e-mailed several times and was even told over a week ago it would be 3 working days, still nothing!katykicker wrote: »If he doesn't get a favourable response to his e-mail I will help him get a letter sent.0
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