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Co-operative Credit Card Application

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I am waiting to hear from the Co-operative Bank if I was successful after applying online for their low rate platinum card last Tuesday. I got two emails 15 minutes after the application stating that they would email with a decision within a few days. Well it's been 8 days now and still no response. No credit search has been carried out with either Experian or Equifax.

I am well peeved. Has anyone some experience of dealing with them? Is it normal to take this long? It just doesn't bode well. Thanks.

Comments

  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Give them a ring, only way to find out.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    myn was next day
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • The_Boss
    The_Boss Posts: 5,863 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If you are well peeved now I imagine you could end up being totes peeved innit when the decision arrives...
  • You should of heard by now, ring them up, chances are something was missed on the application which has meant the process hasnt completed. They will be able to tell you what it is over the phone.
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