We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Transfer of funds internationally

Can anyone please help confirm who can "trace" an international wire? Last week I used Exchange for free to transfer funds to Canada (a process I have done many times over the years without a hitch). The problem is the money has not arrived. Exchange for free have confirmed it has been sent without a hitch but my Canadian bank say they do not have it and only the sender can trace the money? Any suggestions? Thanks!

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's obviously the 'exchange' and their bank that can trace it.
  • catokelly
    catokelly Posts: 355 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    First of all, double check that the exchange company sent the funds to the correct account details (they might have mistyped a number?).

    Or have the Canadian Bank changed any of the account details recently?

    If you are sure the funds were correctly sent you need to ask the exchange co to trace the transfer, they can definitely trace it. They might try to charge you an extra fee but if its their mistake they shouldnt do that.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.