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Query about a car sale

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Hello,

My parents have just traded in their car for a newer one (second hand).

The picked up the new car last Friday, don't know what they paid, but the salesman said the car was taxed until Feb 08, saving them around £100.

For whatever reason, they didn't actually check the tax disc - I suppose it's hardly a feature 'ooh look at that' but anyway here we are 6 days later they've realised the tax disc expired last year.

My mum wants to know how they stand on this - stepdad has been on the phone to the dealership and thinks he's been fobbed off - firstly the salesman apparently trying to contact the customer who sold them the car, and now saying 'you'd better tax it then hadn't you' as my mum is driving this around without tax...

What can they do? Would they be within their rights to return the car and request a refund - although a small amount overall I think it's basically p***ed my stepdad off to that extent...

I suggested that if my parents tax the car they can invoice the dealership and if they don't pay up threaten small claims court - but I said this with caution as I don't know?!

Any help is appreciated on this... thanks :)

Comments

  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Car wasn't in a roadworth condition. I would be down there creating merry hell, embarassing them in front of their customers until they gave me the money to tax it for a year.
  • plane_boy2000
    plane_boy2000 Posts: 1,482 Forumite
    Dont think you could reject the car as there is nothing wrong with it - the Tax is a government duty, not part of the car therefore could be offered as an inducement, but not part of the car IMO.

    What does the invoice state? Does it state to include tax to XXXX? If not it could be difficult to prove that the salesman said it.

    I think the best thing you can do is persist and be polite but firm. Dont ask them to tax it tell them that you are awaiting them to do it / provide you with the funds to do it as per your agreement with them
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