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Mutual Exchange refused

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  • silvercar
    silvercar Posts: 49,531 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Guidelines here state:

    The number of bedrooms allowed is calculated as follows:
    • one bedroom for
    ƒ every adult couple
    ƒ any other adult aged 16 or over
    ƒ any two children of the same sex
    ƒ any two children regardless of sex under age 10
    ƒ any other child
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • I am afraid that it is not always the case that being over a certain age brings the right to another bedroom.
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just to come back an update this thread

    My daughter appealed the rejection on a couple of points
    1) the information they received from the council stated that she was able to claim for a two bedroom OR a three bedroom property
    2) they stated the rejection was based on the changes that came into force in April however all the paperwork was submitted at the beginning of March although council mixed up and lost some of the papers - including only having one child listed rather than two

    Subsequently they relooked at the case and came out yet again to inspect both properties before rejecting again because the person they were due to swap with had rent arrears (due to reduction in HB from having excess bedrooms)

    Long and short and arrears paid off and the exchange went through and they moved on Monday...stressful time over
  • skylight
    skylight Posts: 10,716 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Home Insurance Hacker!
    Hope they are all doing well in their new home!
    Great outcome and shows that it is worth querying things sometimes.
  • kelpie35
    kelpie35 Posts: 1,789 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So pleased for your Daughter and her family.

    Hope they have a long and happy life in their new home.
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