More passenger information needed for Spain

trisontana

I'm flying with Thomsonfly to Valencia in September. I have just emailed them to ask what extra information they may need from me before they fly. They may just wait till we check in before they collect the data. As we are flying from Coventry there shouldn't be too many passengers for them to process in one go.

lynzpower

the information that the spanish authorities need is

Name
address
date of birth
passport number

this is from the spanish embassy I spoke with earlier - i expect everyone will know these bits iof info at check in cant see this posing too big a problema

hasta luego x

Minniethemoocher

I have had an email from easyjet, asking me to provide the additional information:

As a result of new legislation from the EU, all passengers travelling from the UK and Switzerland to Spain on flights departing 11 June onwards are required to provide Additional Passenger Information (API) before they travel.

One or more destinations in your booking above require you to provide the date of birth, nationality and passport or national identity card details for each passenger on the booking.

In order to do so, follow these steps:

* Log in to My easyJet.com
* For each outstanding booking you have which involves a destination in Spain, click the "View" button
* Then click the "Add Document Details" button on your confirmation page
* Enter the information as requested

Please ensure you provide this information for all passengers, including children and infants, from the travel documents you will use for all affected bookings. If the information supplied is incomplete, inaccurate or does not match the documents presented for travel, the affected members of your travelling party will not be allowed to take their flight.

Unfortunately, after logging on, clicking "view" button there is no " add document details" button to click!!

I have emailed easyjet and have been told that I will receive a "reply within 20 working days." Which is no good at all as I fly in 12 days time.:mad:

Telephoning customer services is charged at an extortionate £1 per minute!!!:mad:

djl

Hi

I had the same email for flights to spain the section for added details worked fine.

djl

Does this inc Ibiza ??

trisontana

djl wrote: »

Does this inc Ibiza ??

Yes, Ibiza is part of Spain.

Minniethemoocher

djl wrote: »

Hi

I had the same email for flights to spain the section for added details worked fine.

I wish it worked for me! Tried different browsers, IE and Firefox, still no "add details button", nada...

The only thing I can think of is that my flight out is before the new regulations come into force, but it will effect my flight back, so maybe no button on the outward flight details and will have to log on whilst in Spain to update return flight details.

samanthag

hi all im flying in august to majorca with bmi baby i have had no emails from them yet to ask for this extra information has anybody else
im flying from cardiff
sammy