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Selling on amazon, which service for expedited delivery ?

Which service do amazon buyers normally expect for "expedited delivery" ? I've set my prices for special delivery next day, but I'm wondering if maybe they just want first class ? I have free postage (2nd class) on all of my items, so maybe expedited should just be first?

Comments

  • soolin
    soolin Posts: 74,995 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I always thought the expedited service should be special, but. It isn't very clear.
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  • RFW
    RFW Posts: 10,494 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If you're buying from Amazon themselves, expedited is guaranteed next day delivery. So Special Delivery or courier.

    You may get away with first class but expect problems if it doesn't arrive next day and the buyer has paid £10 for a first class stamp.
    .
  • marie-20
    marie-20 Posts: 505 Forumite
    Now I spoke to Amazon about this last year and they advised that an Expedited order should be sent by a delivery method faster than 1st class post.

    We charge £6.75 for Expedited and vary delivery between UK Mail and SD and amazingly people actually pay that for a £1.50 item!

    We also send all of our post by 2nd class but I do go through phases of sending all of it by 1st class around Bank Hols etc.

    all of this said quite a few of our competitors only charge a couple of £££'s so they must just send them by 1st class.
  • sequence
    sequence Posts: 1,877 Forumite
    RFW wrote: »
    If you're buying from Amazon themselves, expedited is guaranteed next day delivery. So Special Delivery or courier.

    You may get away with first class but expect problems if it doesn't arrive next day and the buyer has paid £10 for a first class stamp.

    Thanks. I'm not trying to rip anyone off, I was just curious because someone just paid nearly 7 quid to post a 5 pound item.
  • RFW
    RFW Posts: 10,494 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    marie-20 wrote: »
    all of this said quite a few of our competitors only charge a couple of £££'s so they must just send them by 1st class.
    Could they use couriers? Some high volume courier rates net to a small amount, if their listing already includes postage then it would probably cost them less than that.
    We usually upgrade to courier or special if buyer buys several items.

    Having purchased from Amazon in the US sending to UK, their expedited service for that can be as slow as their standard delivery.
    .
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