An unusual question...

bluebell13

I sent an item to Russia in January. Buyer e-mailed after two months to say she had not received it so I refunded her in full. I have had an e-mail today to say she has now received the item and (very kindly) wants to pay for it. However I cancelled the transaction after I refunded to get my fees back so is it possible for her to pay now? I'm quite happy then mark it as payment received so I repay the fees but not sure how to do it. Any ideas?? I haven't claimed back from royal Mail as the item went to Russia so just assumed I would need to take the loss.

Avoriaz

She can send you the money via Paypal to your email address.


PS: It is good to hear that not INRs are scammers.

campdave

You should have her paypal email address, log in to your paypal and send an invoice.

bluebell13

Thanks for your help guys. It was indeed a pleasant surprise to get the message today. I did believe that she was genuine and just thought the Russian postal system was to blame, which indeed it was as its taken 10 weeks to get to her!!