Received Vanquis Credit Card I Didn't Apply For

PinMan

Hello,

I'm after a bit of advice and some reassurance from the good folk here on MSE about a Vanquis credit card I've received through the post.... even though I haven't even applied for one!!

I received the card and pin number (separately last week) but what is even more concerning is that today I received a statement from them stating a cash transfer for £200 and then a cash transfer refund for £200 on the same date!! So on the statement it shows as a zero balance.

I know for certain I nor anyone in the house applied for a card in my name or anyone else's. Is this some sort of scam?

I don't know what to do for the best?!

Can anyone give some useful advice or share a similar experience please?

john1002

Looks like you have had a false application made, vanquis are aware of the deception but your best bet is to ring them.

john

Lost2

I personally would phone them up
as the £200 advance may have just been a tester
so now they know the card is usable
what I don't understand is if you have the card then who
has the other, as if there where 2 cards allocated to you they would have come in the same envelope

PinMan

Thanks for the reply both

Only 1 card has been received and it appears as though only 1 is on the account.

I'll give them a ring as suggested.

Many thanks.

Lost2

let's know how you get on
Good Luck

PinMan

Just spoke to Vanquis customer services (using the 0800 7816314 number) and they have acknowledged that it's a fraudulent application and have referred it to their fraud department for resolution.

Have been promised a letter in the post acknowledging the fraud.

Why do I think this won't be the end of the matter *sigh*