loan debt with coop bank

Hi all I hope ive wrote this in the correct place.
I had a bank loan with coop bank which fell into default about three years ago, interest was frozen and eventully a guy from Moorcroft knocked on the door, I didn't let him in but agreed to pay £25pm.

unfortunately a couple of months later I found myself out of work so one of the first things I stopped paying was this £25. a few letter came in the weeks to follow all of which just went straight in the bin as I couldn't pay and just knew that any conversation with them would just en in an argument and me hanging up on them.

Since then I have moved address and now a couple of years later ive had a letter from coop bank stating that my debt has been sold to Lowell financial are they just another debt collector like Moorcroft? in their letter they say they are getting red debt collections to assess my credit file and possible further actions or statutory demand
what does that mean and what should I do now. I am now working part time so could afford to pay something towards this debt be probabily not a lot. do debt firms still have to provide copies of credit agreement to prove the debt?

Comments

  • Trajal
    Trajal Posts: 550 Forumite
    Debt-free and Proud!
    Yep Lowell are another debt collection company. Red Debt Collections are an inhouse part of their company - presumably named purely to try to sound intimidating.

    They quite often deal with mobile phone debts etc, but it's just the same company.

    Have they written to you requesting a payment or anything like that?

    Yes debt collection companies still need to prove their debt, but it sounds like you owe them money legitimately. Might be worth writing them a prove it letter and then doing an SOA to try to work out how much you could afford each month. Offer them half of that in the first instance (assuming that they prove the debt) and see where it gets you.

    Good luck and whatever you do, don't get into more debt! :)
    Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
  • yes ive had letters requesting I get in touch to arrange repayment, had one letter stating they would reduce the debt by 40% if I paid it as a lump sum, no idea where they expect me to get over 4000 from.

    what do I write in a proof it letter or is there a blank template I can use anywhere?

    the only form of credit I use at all now is a mobile contract which I intend to keep as it has unlimited minutes, it cheeper than pay as you go and I know it is for roughly the same amount each month
  • Trajal
    Trajal Posts: 550 Forumite
    Debt-free and Proud!
    Oh ok, that makes more sense.

    If you're happy to agree that the debt is yours and that the amounts seem about right, I would do an SOA to work out how you can pay it off. Make sure to set aside money for everything you'll need including a contingency fund.

    Once you've worked out your income/expenditure you'll have a better idea as to how much you can comfortably pay off each month. Send them a letter offering that arrangement and wait for their response.
    Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    A word of warning lowell love stat demands
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • fatbelly
    fatbelly Posts: 22,534 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    edited 15 April 2013 at 7:19PM
    Lowell are a debt collector/debt buyer. In this case they've bought the debt.

    To answer your question, for a bank loan, the creditor (in this case Lowell) does have to provide a copy of the signed agreement if you make a formal request.

    Factsheet | Getting information about your credit agreement

    The debt is unenforceable until they comply, but they can comply with a reconstituted agreement. If this is a post-April 2007 account, it cannot be 'irredemably unenforceable'

    The fact that they've already made an offer to settle at 60% sounds promising. If you can get even 25% together, it may be worth going down that route.

    Factsheet | Full & Final Settlement offers
  • yes it was taken out after 2007. what do irredemably unenforceable and statutory demand mean?
  • fatbelly
    fatbelly Posts: 22,534 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    A statutory demand is a forced bankruptcy. The debt has to be for at least £750 and this is an expensive process for the creditor so they would have to know that there was something in it for them if they were to see the process through.

    The problem is that to start the process they just generate a standard letter, and that's cheap. They have been warned not to use a stat demand unless there is a genuine intent to see things through, and Lowell do do a few hundred of these each year. However, they deal with thens of thousands of debts and their offer to settle at a discount indicates that that is what they are looking at here.

    Unenforceable means that court action cannot be taken. Or strictly speaking, if commenced, you have a defence.
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