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Go Outdoors
diesel_dog
Posts: 269
Forumite
Has anyone else had problems either ordering items online or buying through one of there outlets?
There's a couple of things I've been after for a while but in no real hurry to get them in just yet. When it shows up as "on a sale" there either out of stock or unwilling to transfer them to another branch.
I reserved a couple of items at the Edgeware store as I knew someone who could collect them for me as I live about 50 miles away from this store. When they went to collect them, they were told there's none in stock and hasn't been for some months!
I contacted "customer services" and they replied:-
"Unfortunately the item you are wishing to purchase is a discontinued item and we will not be receiving anymore into the business.
Whilst we can arrange stock transfers in some cases, we are unable to action this as we only have a handful remaining in the business".
They seem totally useless at best but still advertise them even after the above email reply sometime ago.....
There's a couple of things I've been after for a while but in no real hurry to get them in just yet. When it shows up as "on a sale" there either out of stock or unwilling to transfer them to another branch.
I reserved a couple of items at the Edgeware store as I knew someone who could collect them for me as I live about 50 miles away from this store. When they went to collect them, they were told there's none in stock and hasn't been for some months!
I contacted "customer services" and they replied:-
"Unfortunately the item you are wishing to purchase is a discontinued item and we will not be receiving anymore into the business.
Whilst we can arrange stock transfers in some cases, we are unable to action this as we only have a handful remaining in the business".
They seem totally useless at best but still advertise them even after the above email reply sometime ago.....
0
Comments
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never had an issue buying but did have an issue returning. They said they never received it - luckily i had the special delivery receipt and proof of them signing0
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