Am I covered?

Jinglish10

Hi, this is my first post here and can't find any answers for my question elsewhere.

Soo...we were travelling Australia then...

In December we booked a trip to Fiji, we booked flights, hotels, and a seperate trip to the islands. Once we were on the islands, exactly half way through our 10 night stay we were evacuated because of the Cyclone that was coming. We had travel insurance but it never covered natural disasters, but we booked with a credit card. Does anyone know if the credit card will cover our trip? Lost alot of money and the company states they are not responsible.

Thank you in advance

lisyloo

I don't think the holiday comapny or the credit card company are liable for the weather.

Jinglish10

I meant cover us like insurance..

grumbler

This is a typical insurance case; nothing to do with with the credit card provider and section 75 protection. I think more expensive policies cover this.

Some CCs do provide basic travel insurance when used for booking though.

lisyloo

I meant cover us like insurance.

You should look at their website or your documentation to see if there is any travel insurance included. Any reason you can't do that yourself?
I'm not being nasty just trying to understand why you need other people to tell you about YOUR contract.

But if you mean statutory cover like section 75 then you'd only be covered if they were liable which they are not for weather.