Am I protected when buyer sends courier to collect?

RFW

bxboards wrote: »

There is a problem in the loss or damage scenario. A seller who allows a buyer to arrange a courier cannot claim for loss / damage, and it's the buyer who has a contract with the courier.

If the items gets smashed in transit, or lost, it's important that the buyer bares this risk himself with a non-reversible payment method, so a seller doesn't end up footing a bill for a courier incident, as the seller will have no contract with the courier, and would not be able to recover for loss / damage.

Fair point, and obviously depends on the buyer and communication. I have courier accounts, so I'd insist on using my own courier. If it was lost or damaged, it wouldn't be too hard to work with the buyer, if you have the courier details. Most people aren't scammers, despite what we see on here. Be careful but work on a risk/reward ratio, sometimes it can be worth a calculated risk to keep a sale.

sharnad

no your not protected unless you get the cash off their courier - you could arrange delivery yourself and get the extra delivery money off them. Not worth the risk for such a big amount

pinkshoes

I'd allow a courier, but ONLY if the courier brings cash, or they pay by bank transfer.

If they insist on Paypal, then get your own quote for a courier, then send them a new invoice.

nikkit72

If it sold for alot more than expected, was it alot of different bidders or just 1 or 2?
as if only 1 or 2 maybe a scammer trying his luck,
personally if very very heavy i would stick to cash on collection, someone near you will evetually want it,

my personal experience of over 4 years on Ebay i would not send if i had stated all along in auction cash on collection only

Obviously_the_best

I'd arrange your own courier. Bank transfer or cheque payment only. If cheque, only once the cheque has cleared.

lilyp

Thank you so much all. I do think it is a scam (something just not right and I cant put my finger on it). They haven't asked if they can collect by courier before the auction so I am in my rights to say no. I shall try a local buyer instead. Thanks for all your help xx

RFW

lilyp wrote: »

Thank you so much all. I do think it is a scam (something just not right and I cant put my finger on it).

Good enough reason to back out, especially if you think it will sell elsewhere.

RainbowDrops

lilyp wrote: »

Thank you so much all. I do think it is a scam (something just not right and I cant put my finger on it). They haven't asked if they can collect by courier before the auction so I am in my rights to say no. I shall try a local buyer instead. Thanks for all your help xx

Just be aware that the winning bidder will still be able to leave you feedback, and even if you send a cancellation request, they might refuse, so you will still have to pay fees.
And you'll have to pay fees again if you sell to the second highest bidder through ebay.

Also, be prepared for the second highest bidder to decline the offer, as they might be suspicious that the winning bidder was just driving the price up.
Last time I did a second chance offer, the second bidder said they'd only agree if I lowered the price.