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Damaged car in supermarket car park... should I complain?

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  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 11 April 2013 at 12:19PM
    diesel_dog wrote: »
    ..... I can't see any harm in making contact and letting them know what happened.

    I can. (Assuming you give them your identity), and assuming you haven't told your insurer about this or claimed for your own damage.

    You will be admitting liability and cannot grumble if they send the bill for any damage you caused to you to pass to your insurer, resulting in loss of ncd, increased premium, and a claim to disclose for the next 3 to 5 years!
  • System
    System Posts: 178,353 Community Admin
    10,000 Posts Photogenic Name Dropper
    If you do write to them, expect a bill for repair work to the bollard!
    and buy a smaller car!! someone drove clean into the side of my car last week because they "didn't realise how long the car was" - my car is painted bright orange btw and it was broad daylight - if you can't drive your car, don't
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Well, I've already informed the insurance company and they approved the repairs, so that's not an issue.

    I hadn't considered the potential for the supermarket to come back at me for any damage caused to their property. In all honesty, the concrete post was unharmed by the incident (I've been back to the car park since then), so it's unlikely they would pursue anything. But, I guess there's a chance of that coming back to bite me if I kick up too much of a fuss.

    I'm generally a pretty careful driver, and I've never had something like this happen before, which was why it shook me up as much as it did. As others have noted, maybe just a case of learning from this (expensive) mistake and just be more mindful next time.
  • diesel_dog
    diesel_dog Posts: 269 Forumite
    Part of the Furniture Combo Breaker
    Quentin wrote: »
    I can. (Assuming you give them your identity), and assuming you haven't told your insurer about this or claimed for your own damage.

    You will be admitting liability and cannot grumble if they send the bill for any damage you caused to you to pass to your insurer, resulting in loss of ncd, increased premium, and a claim to disclose for the next 3 to 5 years!


    That's a fait statement and I can't argue with that :T
  • forgotmyname
    forgotmyname Posts: 32,931 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I read this thinking it would be some monster of a car.. Its smaller than my Mondeo estate. Which is an older model and smaller than the new one.
    Censorship Reigns Supreme in Troll City...

  • Avoriaz
    Avoriaz Posts: 39,110 Forumite
    Are you male or female?

    :whistle:
  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Avoriaz wrote: »
    Are you male or female?

    :whistle:

    naughty...
  • Quentin
    Quentin Posts: 40,405 Forumite
    shanitee wrote: »
    ...In all honesty, the concrete post was unharmed by the incident (I've been back to the car park since then).....I'm generally a pretty careful driver, and I've never had something like this happen before,.......

    So it seems that as no damage is apparent, prior to this the post has never had anyone else hit it??

    Maybe you aren't as "careful" as all the other users who have managed to miss it?
  • shanitee
    shanitee Posts: 6 Forumite
    There are plenty of scratches and marks on the post... so I'm not the only one to have had an unfortunate graze against it. What I meant was that there's nothing that would immediately be identifiable as me having struck it and caused any damage to it beyond what had been there previously.
  • Quentin
    Quentin Posts: 40,405 Forumite
    OK. If the post is damaged, and you confess to having hit it, confirmed by the damage you have had to repair on your car, you/your insurer can expect a fight if they decide to claim for damage you caused to the post!
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