We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

positive feedback with negative comments

olias
olias Posts: 3,588 Forumite
edited 11 April 2013 at 9:39AM in Ebay, auctions, car boot sales, post & parcels
Hi, can someone remind me how I can address a seller leaving positive feedback with an (undeserved!) negative comment. I understand I can request its removal? How?

Just to clarify, this was a seller who failed to deliver and lost an ebay case, but proceeded to give me a positive feedback but saying ' beware this buyer he is a con man etc etc.......'

Olias

Comments

  • ballisticbrian
    ballisticbrian Posts: 4,002 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    but proceeded to give me a positive feedback but saying ' beware this seller he is a con man etc etc.......'

    Are you using a seller account then or are you getting buyer and seller confused?
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • olias
    olias Posts: 3,588 Forumite
    edited 11 April 2013 at 9:40AM
    Sorry meant I am the buyer, and the seller has left me a positive but with very negative comments.

    I have now found the ebay rule for reporting 'false positive' feedbacks. thanks.

    olias
  • olias
    olias Posts: 3,588 Forumite
    Anyone know how long ebay usually take to respond? I reported the false positive 24hrs ago and have not yet had an acknowledgement and the feedback is still there.

    I wouldn't ordinarily be overly bothered, but am selling a lot of expensive things on ebay at the moment which are in the middle of a seven day auction, and I don't want my buyers to be put off if they check my feedback and see these (false) negative comments. Thanks.

    Olias
  • soolin
    soolin Posts: 74,484 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'd phone them and they should take it down quite quickly and give the seller a warning.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture