Google Sign In Problem!

lemontree

I can choose I do not know my Password which will give me the option to reset but they will send this to Talk Talk.
I have never set up any Account with Google so Talk Talk must have issued this.
It says in Google help pages that some Companies set up Accounts for members
I was with Talk Talk for several years but am now with Plusnet.

tyllwyd

Another thought - since this is a Kindle, maybe it is looking for the email address associated with an Amazon account. Do you have an Amazon account?

lemontree

Yes but I have updated to my Plusnet Email which Amazon have and is also my Kindle Email.
I can use Utube on my PC but not on Kindle.
Kindle are investigating for about a week now and query passed to Higher Technical Dept.

lemontree

tyllwyd wrote: »

Another thought - since this is a Kindle, maybe it is looking for the email address associated with an Amazon account. Do you have an Amazon account?

Thinking about that Tyl, you may be right as I am being asked to sign in with Talk Talk details which I only changed about 4 weeks ago.
I will ring Kindle after 11 when there is no queue.
Hope this is the reason as it's driving me mad!!!!!:eek:

lemontree

Kindle told me how to findmy IP Address and send it to them.
I can now use Youtube!!
Thank you all for your help.