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Will I Get A Full Refund?

2

Comments

  • keyaziz
    keyaziz Posts: 17 Forumite
    edited 18 April 2013 at 2:11PM
    Spoke to bank about further issue.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    You are going on as if you have some legal right to cancel (excluding their T&Cs) you don't.


    You bought them you keep them.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Keyaziz, did you miss post #11?

    As it stands at the moment, you have no right to cancel.
  • keyaziz
    keyaziz Posts: 17 Forumite
    edited 18 April 2013 at 2:11PM
    My bank disagrees (who have an equal legal obligation as the company becauses its a credit card) and so do Citizen's Advice. They stated that the law isn't black and white in these matters and that it would be different if I had cancelled a few days later as opposed to before they had been made.

    This is why the bank have sent me the paperwork. I spoke to them directly on the phone about the issue.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Any mention of your legal obligation?

    Or are you being a wee bitty sleekit wi the bank.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    IF it's a UK-based company...
  • artbaron
    artbaron Posts: 7,285 Forumite
    Many reputable online specs shops give full refunds for any reason now, even if you just receive the glasses and don't like them, so next time don't waste your time with these sort of scammers.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    artbaron wrote: »
    Many reputable online specs shops give full refunds for any reason now, even if you just receive the glasses and don't like them, so next time don't waste your time with these sort of scammers.

    Sorry, I must be on the wrong thread. I couldve sworn the OP was about cancelling an order and not about being scammed.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    keyaziz wrote: »
    My bank disagrees...
    Has you bank seen the T&Cs, or, at least, do they know the company's name?

    If so, they have an advantage over us on this forum, don't they?

    OK, I'll ask again...
    wealdroam wrote: »
    Keyaziz, did you miss post #11?
    Because you still haven't allowed us to look at their T&Cs, I am sorry but without them the conclusion must be that you have no right to cancel.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    artbaron wrote: »
    Many reputable online specs shops give full refunds for any reason now, even if you just receive the glasses and don't like them, so next time don't waste your time with these sort of scammers.

    So you don't believe in personal responsibility.
This discussion has been closed.
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