Halifax One Card

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b1505
b1505 Posts: 265 Forumite
Hi,
I have a Halifax One card which had 11 months interest free. Last month I paid my minimum payment a day late due to not realising the date (completely my fault I know) and I got charged a late payment fee of £12. I've know received my latest statement and I am being charged interest on this card, is this because I made a late payment? Does anybody know if there's anyway to get my 11 months interest free back?
I planned to phone Halifax however I have noticed it's an 0845 number and I do not have a landline to phone off so thought I'd try on here first.

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  • Money_mayhem
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    It will be in the T&C's that if you default on a payment the 0% offer will be withdrawn. Best get looking for another deal quick and perhaps set up the minimum payment on direct debit to avoid the same happening again.

    Mm
    Proud to be dealing with my debts :T

    Avid YNAB user :)
  • moatmeister
    moatmeister Posts: 322 Forumite
    First Anniversary Name Dropper First Post Combo Breaker
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    The above is correct, but worth a grovelly phone call to explain. If its the first time they may reinstate the 0% if you have a good track record. Fair chance of getting the fee back too but dont push your luck!
  • sfax
    sfax Posts: 1,154 Forumite
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    Worth phoning them. They often reinstate. Use http://www.saynoto0870.com/companysearch.php to avoid call charges
  • JakeGreen
    JakeGreen Posts: 168 Forumite
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    Let us know what happened when you phoned them and if they re-instated the 0% offer.

    Without sounding cynical, lenders can offer 0% cards because they expect enough people to slip up. (They also make money from the balance transfer fee for BT cards).

    They are well within their rights to withdraw the 0% deal as soon as you make a mistake: go over your limit, use it for purchases if it's a BT card, or miss a payment.

    It's just business.
  • guesswho2000
    guesswho2000 Posts: 1,703 Forumite
    Name Dropper First Anniversary First Post Uniform Washer
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    JakeGreen wrote: »
    Let us know what happened when you phoned them and if they re-instated the 0% offer.

    Without sounding cynical, lenders can offer 0% cards because they expect enough people to slip up. (They also make money from the balance transfer fee for BT cards).

    They are well within their rights to withdraw the 0% deal as soon as you make a mistake: go over your limit, use it for purchases if it's a BT card, or miss a payment.

    It's just business.

    To clarify, they won't withdraw the 0% on a BT card if you use it for purchases, but if there isn't a concurrent 0% offer on purchases then interest will be charged on the purchase amount only (with no interest free period).
  • JakeGreen
    JakeGreen Posts: 168 Forumite
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    To clarify, they won't withdraw the 0% on a BT card if you use it for purchases, but if there isn't a concurrent 0% offer on purchases then interest will be charged on the purchase amount only (with no interest free period).

    Yep, well said. Sorry about that!
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