Halifax One Card

b1505

Hi,
I have a Halifax One card which had 11 months interest free. Last month I paid my minimum payment a day late due to not realising the date (completely my fault I know) and I got charged a late payment fee of £12. I've know received my latest statement and I am being charged interest on this card, is this because I made a late payment? Does anybody know if there's anyway to get my 11 months interest free back?
I planned to phone Halifax however I have noticed it's an 0845 number and I do not have a landline to phone off so thought I'd try on here first.

Money_mayhem

It will be in the T&C's that if you default on a payment the 0% offer will be withdrawn. Best get looking for another deal quick and perhaps set up the minimum payment on direct debit to avoid the same happening again.

Mm

moatmeister

The above is correct, but worth a grovelly phone call to explain. If its the first time they may reinstate the 0% if you have a good track record. Fair chance of getting the fee back too but dont push your luck!

sfax

Worth phoning them. They often reinstate. Use http://www.saynoto0870.com/companysearch.php to avoid call charges

JakeGreen

Let us know what happened when you phoned them and if they re-instated the 0% offer.

Without sounding cynical, lenders can offer 0% cards because they expect enough people to slip up. (They also make money from the balance transfer fee for BT cards).

They are well within their rights to withdraw the 0% deal as soon as you make a mistake: go over your limit, use it for purchases if it's a BT card, or miss a payment.

It's just business.

guesswho2000

JakeGreen wrote: »

Let us know what happened when you phoned them and if they re-instated the 0% offer.

Without sounding cynical, lenders can offer 0% cards because they expect enough people to slip up. (They also make money from the balance transfer fee for BT cards).

They are well within their rights to withdraw the 0% deal as soon as you make a mistake: go over your limit, use it for purchases if it's a BT card, or miss a payment.

It's just business.

To clarify, they won't withdraw the 0% on a BT card if you use it for purchases, but if there isn't a concurrent 0% offer on purchases then interest will be charged on the purchase amount only (with no interest free period).

JakeGreen

guesswho2000 wrote: »

To clarify, they won't withdraw the 0% on a BT card if you use it for purchases, but if there isn't a concurrent 0% offer on purchases then interest will be charged on the purchase amount only (with no interest free period).

Yep, well said. Sorry about that!