Faulty graphics card from PC World?

mattyprice4004

Ah yes, the good old .97!

You bought a clearance item which is why they don't have any more.

If you used a £10 off voucher they don't have to refund that.

halibut2209

mattyprice4004 wrote: »

If you used a £10 off voucher they don't have to refund that.

Forgetting the fact that they can offer a partial refund depending on use, with faulty goods, the OP is entitled to be put back in their original position. That would include a £10 off voucher (not the cash equivalent)

CoolHotCold

halibut2209 wrote: »

Forgetting the fact that they can offer a partial refund depending on use, with faulty goods, the OP is entitled to be put back in their original position. That would include a £10 off voucher (not the cash equivalent)

Depends on the voucher really, and even then it's a sticky subject as the retailer is only under obligation to rescind the contract, which essentially means the voucher with the original T&C would be rescinded.

Jakg

bod1467 wrote: »

I can only presume you weren't being deliberately critical of my response, but that's the way it came across.

Sorry if I came across this way - don't take offence at my bluntness :beer:

halibut2209

CoolHotCold wrote: »

Depends on the voucher really, and even then it's a sticky subject as the retailer is only under obligation to rescind the contract, which essentially means the voucher with the original T&C would be rescinded.

It's exactly the same as part-exchanging your car. If you gave a dealer your car and £300 for a new car which was faulty, would you be happy with the dealer only giving you the £300 back?

The OP gave cash and a voucher. Any refund should be the same