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Music magpie, worth taking this any further ?

I recently sent 2 boxes of items to music magpie, mostly CDs and DVDs valued by them at 30p to £1 each, knowing mm's reputation we checked each item before sending for damage etc. One DVD in particular was valued by them at £10. The total 'order' was worth £95. Of course when they got the items they rejected a few including the £10 box set and sent us a chq for £80ish. Now I know that the £10 box set was in perfect condition when it was sent to them, they cannot provide proof of the damage and just quote the Ts and Cs when I have spoken to then via the online chat facility on the website. They of course cannot return this item either, as it's been recycled, again covered by the Ts and Cs.

I just wonder wheter it's worth going down the small claims court over this, I feel that the Ts and Cs they use as a shield would be considered unfair if tested in court.

Comments

  • System
    System Posts: 178,390 Community Admin
    10,000 Posts Photogenic Name Dropper
    Small claims court for £10? No it's not worth it
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Perhaps worth adding another complaint to the list Trading Standands probably already have regarding MM.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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