Refund help needed

scott2k16

Hi,

I booked a photographer on his website to do my sons firstbirthday photo shoot.

We booked this guy for our wedding and sons first shoot

We booked this 2 months ago and received a confirmatione-mail to say the day we picked and payment made.

We e-mailed him on Sunday to ask him a few questions and hereplied that he doesn’t do photo shoots on Thursdays.

He’s now refusing to give us a refund.

We booked this on his website which accepted the date we putin and the time we wanted.

Is there anything we can do?

battleborn

The photographer has gone against the agreement without notifying you, he has to give you money back.

If he refuses, then threaten small claims court action.

bod1467

How did you pay? (Hopefully NOT money transfer).

battleborn

bod1467 wrote: »

How did you pay? (Hopefully NOT money transfer).

I concur with this

scott2k16

Paid via bank card (Visa) but that account has been closed now due to been made bankrupt

G42

scott2k16 wrote: »

Paid via bank card (Visa) but that account has been closed now due to been made bankrupt

Bankrupt....Photo Shoot.....?

scott2k16

I've been made bankrupt.

And the bank that i paid for the photoshoot has been closed so i cant call the bank.

Hope that helps

battleborn

scott2k16 wrote: »

I've been made bankrupt.

And the bank that i paid for the photoshoot has been closed so i cant call the bank.

Hope that helps

The bank closed?
What sort of bank did you use for it to close?

You are being too cryptic, if you want help and advice atleast tell the whole story.

scott2k16

When i was made bankrupt Lloyds TSB closed my account.

So i dont have a bank account with them anymore, not my choice it was theres, as most banks dont accept people who are bankrupt.

somethingcorporate

Have you tried talking to Lloyds TSB?

I suggest you send a letter before action threatening court and if he does not pay then sue him via MCOL (google it - very easy process).

ThumbRemote

Legally, as he's broken the contract, he owes you the money. The difficulty is getting it.

If you still had the card you paid on, the bank may have been able to help. They still may, so worth talking to them.

Otherwise it's threatening and finally taking him to the small claims court. It sounds like he may not have the money to pay you back though. Do you have any proof of what you paid and what you agreed to (contract or receipt or similar?). Might just be easier to send the heavies round