PPI for accounts over 6 years old

electromonkey

Hi

I was wondering of anyone had any advice for me - from the period of 2000 until 2007 I have had a number of loans from HSBC (where I am still a customer) and 2 loans from AA.

The problem that I have is that I don't have a clue about account numbers etc but I do remember that I was mis sold PPI on them.

Is there any way that I can ask AA and HSBC for the details that they hold about any of the loans or is it too late as it is over 6 years?

Any advice gratefully received

lippy1923

You can send a SAR with a cheque for £10 to each company but they may not hold the information.

What do you mean, you remember being mis-sold?

What are your reasons for complaint?

electromonkey

I remember them telling me that I needed to take out payment protection insurance as it would make it more likely for the loan to be approved.

I know about the SAR, I was just wondering if anyone knew of any success at finding details of accounts over 6 years old.

dazza12

electromonkey wrote: »

I know about the SAR, I was just wondering if anyone knew of any success at finding details of accounts over 6 years old.

There is no consistent answer. Although the FSA guidelines say 6 years, there are several reasons why banks may need to retain information for longer, for instance Money Laundering regulations.

In my case I initially got screen prints of my currently open accounts (open since 1988) from Natwest, but I fought on and they've been able to produce details of loan accounts from 1990 and my current account from 1988.

HFC have produced details from 1995 onwards.

I've not had to deal with HSBC (apart from their HFC subsidiary) so can't speak for them, but you may find they hold records beyond the 6 years.

With Natwest, I wrote back after they sent their initial batch (and after the 40 days were up) to thank them and to remind them of their obligations under the DPA - it was only then that older data started to arrive.