A & L online statments help

fkelanne

i v just been looking at my online banking and im abit confused can any 1 help? does this look as if ill get charged? i have always had money in but they alway take out first even when i get payed on tuesday. i checked on tuesday to see if i had been payed and then tranfered it! i tranfered the same day when money went in but says i was -? have a look

payed in payed out

15 MAY 2007 BANK CREDIT pay £141.02 £174.73
15 MAY 2007 CASH DEPOSIT £160.00 £33.71
15 MAY 2007 NET INTEREST £0.31 £-126.29
15 MAY 2007 DIRECT DEBIT £5.15 £-126.60 15 MAY 2007 S-ORDER TO ******* £40.00 £-121.45 15 MAY 2007 TRANSFER ON 15MAY £300.00 £-81.45 15 MAY 2007 CASH MACHINE 15MAY £100.00 £218.55 10 MAY 2007 CASH DEPOSIT £305.00 £318.55

KTF

I think A&L pays the debits before the credits so yes you have gone into the red.

Tori_Bellatrix

Funny you should mention that ... When my money showed as credited on my A&L account I transferred some cash into my ISA. The next day it showed the transfer first (making it a - figure) and then the credit.

But the credit was definately there first otherwise I wouldn't have been able to transfer in the first place and I've not been charged!

fkelanne

but i dint fransfer any money until 11am my pay went in first then i put some money into my saving account over the internet. so they should be able to

Tori_Bellatrix

fkelanne wrote: »

but i dint fransfer any money until 11am my pay went in first then i put some money into my saving account over the internet. so they should be able to

Yes, that's the same as me - maybe it's just the way internet banking is set up - it might look different on a paper statement

Stress_Head_6

A & L online banking is confusing and IMO designed to trick you into going overdrawn.

xx

morg_monster

i had a similar situation to this because although on the day itself, the order the transactions had happened meant I hadn't gone over my OD limit, but when you look the next day, they 'reorder' the transactions (possibly like KTF said, with debits first) and this made it look like I had gone over the limit.

I rang them up in a panic but they said it was fine, and that it was the balance at the end of the day which counted? I'm not really sure if that explanation was correct but I wasn't charged. hope you aren't.

Stephen_Leak

I've noticed them re-sorting transactions, too. I do update my downloaded statement file after almost every transaction, but that's just me being "anal".

I've just checked my statement and, on the 4 days on which I've got both debits and credits, the orders are (now) ... DC, DC, DCDD & CD.

masonic

This isn't a problem. I've done it dozens of times (I've had a -£3000 balance before when I've transferred funds through my current account from my old online saver to my old Direct ISA). A&L always list debits before credits on your statement, but as long as the funds were 'available' at the time of the transfer (meaning that you have to do it manually - automated transfers go out before credits are applied) it's OK, at least for transfers between linked A&L accounts.

Beate

Funny that I should be stumbling over this thread - I noticed this today as well. I set up my account, paid money in and when it showed up, transferred it over to the Direct and Plus Saver. However, on my statement it shows that I have transferred the money first, then got it into my account, which is definitely not possible. I think it's most unfair to re-sort transactions, especially if it apparently doesn't mean a thing - why do it then?