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Halifax did survey then refused mortgage

Don't really know where to start here,

We were doing the new buy scheme (5%. Deposit) and our mortgage in principle was agreed we then paid for survey which came back fine and then the mortgage was turned down after that. I thought they did the survey after mortgage is agreed? If not have we lost that money?

The reason they are giving us (well, the mortgage advisor) is that there is something on my wife's credit report under her maiden name that they don't like. We have looked on experience and her report is gleaming, no late payments, nothing. Her credit score is "good" I just don't understand why they saying no. I asked the mortgage advisor he said that they won't say why exactly.

The bit I don't understand is that Halifax have said if we have 10% (which we don't) they will give us the mortgage. So why would that be?

Also which is concerning me is he said he put through 3 credit checks with different banks but on our reports we have 15! I have 7 from bank of Scotland (which I'm told is owned by Halifax?) are they alowed to check like that and why would they? Surely it's bad for our credit scores!

So confused

Comments

  • olly300
    olly300 Posts: 14,738 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    The mortgage is not agreed.

    A Mortgage in Principle just means if everything is OK then you will get the mortgage.

    This means they have to credit check you and do a survey on the property which comes back satisfactory.

    I also suggest you check your wife's credit report with all three credit reference agents not just the one you checked it with.
    I'm not cynical I'm realistic :p

    (If a link I give opens pop ups I won't know I don't use windows)
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