Wireless Network Problem

dally33

Hi I wonder if anyone can help. I have two computers and I am using wireless broadband (sky). Everything has been working perfectly ok, I have had it working for about six months. Yesterday the broadband on the upstairs computer went off. When you click on the little computer network icon at the bottom it says connected and strength excellent. When I try to refresh the connection I get the message windows could not finsih repairing the problem because the folllowing action cannot be completed, registering with DNS. When I look at the network connections box it says windows can not configure this wireless connection. Everything is running as usual on the downstairs computer. Any help Please.

cledor

Since everything was working before, I would try shutting down all the equipment including the router, then restart after about 5mins.

If the above fails you may need to re-enter your encryption key into the non-connected computer.

cledor

Also suggest you read the Sticky in this forum covering wireless:-
http://forums.moneysavingexpert.com/showthread.html?t=121274

dally33

Hi, thanks I have tried shutting down, this makes no difference. I can not get to the screen to enter the encryption key again, because it will not let me access it.

malamute

Try the following before embarking on anything more Elaborate.

Position mouse pointer over the connection icon on the btm of the screen select right mouse button and from the menu select repair.

dally33

Hi, I have tried that and I got the message that it could not complete the reapir because registering with DNS can not be completed.

cledor

Start - Run - CMD
then, in the small screen, enter: ipconfig /all

post here by highlighting the resultant text then Ctrl C to copy and Ctrl V to paste

malamute

Without knowing what may have happened nor the ability to look at the computer diagnosis is hard to make.

Try the following but make a restore point before carrying this procedure out.
Take the computer back to a date when you know the system was working OK using the System Restore function (i assume your using windows) remember you may loose anything that was put onto the computer after this point hence my remark above to make a current restore point then you can go back to as is if this doesnt work.

dally33

Hi, thanks have just done that. It would not let me copy and paste so I had to type it all out

Windows IP Configuration
Host Name

---

: Kids
Primary Dns Suffix

---

:
Node Type

---

: Mixed
IP Routing Enabled

---

: No
WINS Proxy Enabled - ---: No

Ethernet adapter Local Area Connection:

Media State

---

: Media disconnected
Description

---

: Realtek RTL8139 Family PC Fast Ethernet NIC
Physical Address

---

: 00-0D-61-AE-CE-F2

Ethernet adapter Wireless Network Connection:

Media State

---

: Media disconnected
Description

---

: Belkin 802.11g wireless card
Physical address

---

: 00-17-3F-28-D4-0B

cledor

Ethernet adapter Wireless Network Connection:

Media State

---

: Media disconnected

Is your wireless card correctly installed and the light on?

dally33

Yes it is correctly installed as it had been working up until yesterday and the light is still on. Thanks