Outlook Express won't open

lolly5648

I have used OE for years and yesterday it wouldn't open so I switched off computer etc and everything was find. Today, same problem but rebooting is not working.

When I click on the OE icon I get a message: Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. It then asks if I want to send an error report which I have done.

I looked at the data in the error report but it didn't make any sense. As there are 6 emails addresses coming through OE it is very tedious going into them individually. We have not changed the security on the computer or done anything else. It is OE6

Help, please

Bob_the_Builder_5

You didn't tell us what flavour Windows you are running.

Go to Start - Run - type in WUPDMGR and click on OK
Download everything

lolly5648

Sorry, its XP but as I said we haven't changed any settings in the last couple of days

lolly5648

Bob_the_Builder wrote: »

Go to Start - Run - type in WUPDMGR and click on OK
Download everything

Tried this - all my updates are there apart from IE7 which I dont want. Any other ideas

cledor

Maybe this helps http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

lolly5648

cledor wrote: »

Maybe this helps http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

Thanks, but you actually need to have OE open, which I cant do, I don't even get to the login bit

cledor

lolly5648 wrote: »

Thanks, but you actually need to have OE open, which I cant do, I don't even get to the login bit

True, but there are other fixes & links on that page which don't need OE to be open, not tried any myself but worth having a go.

Otherwise one of these may have an answer http://www.google.com/search?source=ig&hl=en&q=repair+outlook+express